Opportunity Overview

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments!

Dessert Holdings is looking for an HR Generalist to join our team based in London, Ontario. As a member of the Human Resources team, you are an energetic professional ready to take on new challenges and open to work in a very dynamic environment. As an HR Generalist, you have primary responsibilities in a variety of human resources activities such as employee relations, HR Compliance, Progressive Discipline, Attendance Management, WSIB Management, and HR project work.

Due to the Human Resources department's interface throughout the facility, the ability to share accurate information, develop positive relationships and foster high customer orientation, adapt, learn quickly and progressively take on new responsibility will be paramount to success in this role.

KEY RESPONSIBILITIES:

• Maintain and support our high performance-driven environment through accessibility, responsiveness, consistent and equitable application of policies and utilization of open-door policy.
• Provide high-quality advice and service to management on daily employee relations and performance management issues and prepare termination/ severance letters.
• Conduct employee onboarding and assist with training & development initiatives.
• Provide exceptional employee support related to employee concerns and requests, as well as support of labour regulations and Collective Bargaining Agreement.
• Complete management of WSIB claims, investigating, submitting paperwork/forms, communicating return to work plans, and maintaining correspondence with all parties.
• Provide guidance to managers regarding performance management and disciplinary matters.
• Support recruitment efforts from screening to interview participation to manager decisions for various roles internally and externally.
• Assist in development, change and implementation of HR policies and programs.
• Gather and analyze data with useful HR metrics, employee turnover rates, time to hire.

QUALIFICATIONS AND REQUIREMENTS:

• Post-secondary education: Bachelor's degree or diploma in Human Resources, Business Administration, or related field
• CHRP or CHRL designation preferred or working towards certification
• Minimum of 4+ years' experience in HR, preferably in a manufacturing environment
• Proven experience in handling and dealing with WSIB matters
• Proven experience in conflict resolution and mediation of employee concerns
• Excellent organizational skills and attention to detail
• Excellent oral and written communications skills
• Ability to prioritize and meet deadlines
• Excellent decision making and problem-solving capabilities
• Outstanding knowledge on Microsoft Office

(Please note that this is an onsite position based in London, ON. Candidates must be willing to relocate if they are currently residing outside the area.)

About Dessert Holdings

Dessert Holdings is North America's fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands:  Steven Charles, The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Dianne's Fine Desserts and Kenny's Great Pies.  Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law. 

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